Global progressive policing

Inspectorate praises Police Scotland call handling, but urges stronger links with partner agencies

The latest HM Inspectorate review of call handling at Police Scotland – a function that’s been the subject of five reports since the tragic deaths of two members of the public in 2015 – has highlighted impressive progress in the service’s contact model, but has called for better links with other public sector agencies to ease the response burden on policing, as Policing Insight’s Contributing Editor Sarah Gibbons reports.

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