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Policing Tech Forum: ‘Nearly limitless’ opportunities for AI – but it’s not about replacing the human

SUBSCRIBE 31st March 2025Sarah Gibbons, Contributing Editor, Policing Insight
The continuing development of multi-channel public contact is a key issue for policing across England and Wales; in the last in the recent series of Policing Tech Forum webinars produced by PolicingTV, Content Guru Business Development Director Shub Naha, Humberside Police Chief Digital and Innovation Officer Scot Dunn, and David Jackson from the NPCC’s Digital Public Contact Programme, explored the opportunities for AI to improve service delivery as well as staff and officer wellbeing, but not to replace humans in the process.

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