The latest Europol Serious and Organised Crime Threat Assessment (SOCTA), published this month, highlights the changing face of organised crime, and emerging methods and tactics adopted by organised crime groups (OCGs) around the world; Policing Insight’s Dr Chris Allen looks at some of the key themes from the report, including the increasing use of technology by OCGs, the collaboration and co-operation between criminals, and how OCGs are operating on a business model.