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Heroes and Villains: How to recover or secure your reputation


7th Dec 2021 to 7th Dec 2021

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Tue, Dec 7, 2021 10:30 AM - 11:30 AM GMT

Join our free webinar to improve your knowledge on rebuilding reputation, effective techniques to use, and key steps to take towards recovery.

The webinar will look at the steps needed to rebuild the reputation of a brand, business, or organisation. It will consider the psychology that sees heroes become villains in the aftermath of a crisis.

The session will focus on how to rebuild from a crisis and how to maintain the position if the crisis has been successfully managed, using real-life examples to explain. Attendees will be given five steps to sustained recovery that will assist them when they are back in the office looking at the next steps.

About the trainer

Amanda Coleman Communication Ltd is a specialist crisis communication and reputation management consultancy run by Amanda Coleman. Amanda has more than 20 years’ experience in crisis communication which included leading the police communication response to the Manchester Arena terrorist attack in 2017. Her first book Crisis Communication Strategies was published in May 2020 by Kogan Page. Amanda is a Chartered PR practitioner, Fellow of the CIPR and PRCA, and a trainer for the PRCA. She is a senior associate at the Centre for Crisis and Risk Communication and an advisor for the Resilience Advisors Network.

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