Emerging from ‘Engage’: The seven pillars of successful turnaround
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ANALYSIS: This year saw Cleveland Police emerge from the HM Inspectorate of Constabulary and Fire & Rescue Services ‘Engaged’ status with some impressive performance figures; Tom Gash, Managing Director of strategy and decision-making consultancy Leapwise Advisory – which worked with the force on its improvement journey – sets out some of the key steps forces need to take to achieve a successful turnaround.