Steve Little

Articles by: Steve Little

Could talking to a robot be the answer to the police call-handling challenge?

22nd October 2021

Steve Little, Cyber Lead, Frazer-Nash Consultancy

INNOVATION: With pressure on police call handlers back up to levels not seen for many years, Steve Little from Frazer-Nash Consultancy assesses the options facing police leaders: either keep recruiting more staff in an ‘arms race’ that they can never win, or follow other sectors and turn to AI solutions that will deliver an automated experience for the citizen.

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Steve Little
Cyber lead

Profile
Steve Little is the Cyber Lead within Frazer-Nash, a technical consultancy of over 900 people helping organisations to deliver innovative systems, engineering and technology solutions to make lives safe, secure, sustainable and affordable. He provides advice and support to clients to enable them to work effectively within a digital environment, including the management, storage and exploitation of digital data using new and innovative techniques. Within Frazer-Nash, Steve has a specific remit to manage the work delivered into police. He has over 30 years’ experience working within defence and security, with over half of that time being embedded directly with clients helping to develop new capability and ways of working. Within Frazer-Nash, Steve leads a team of over 20 staff, covering the technical, business and human side of digital systems.