OPINION: As successful private sector organisations look to develop customer service models built on a rapid and efficient response, UK policing is finding itself struggling with delays in service, lengthy backlogs, and in some cases no response at all; Devon and Cornwall Acting Superintendent Stephen Lenney argues that by changing to a ‘today’s policing today’ approach, forces could improve service, reduce costs and waste, and increase public confidence.

OPINION: As the sequel to one of the world’s greatest action movies hits the big screen, Acting Superintendent Stephen Lenney of Devon and Cornwall Police considers what law enforcement can learn from the Top Gun franchise, and why focusing on noise, rather than the object causing it, can create problems for both plane spotting and policing.

OPINION: With UK police forces witnessing a significant churn of experienced officers for new recruits, concerns over confidence, and a continuing challenge to maintain the policing by consent model, Acting Supt Stephen Lenney fears the service could be facing a perfect storm, one which could leave policing all at sea unless there is clarity of purpose and a shared consciousness of the challenges facing officers.

OPINION: Policing, like much of the public sector, is based on a legacy structure, with leaders progressing through the ranks; but Devon and Cornwall Chief Inspector Steve Lenney wonders what would happen if visionary private-sector leaders saw an opportunity to deliver improved policing services and make a profit?

OPINION: With myriad books on management, leadership and personal skills, its unsurprising that no single philosophy offers the 'silver bullet' solution; but Chief Inspector Steve Lenney believes police leadership could benefit greatly from the jigsaw puzzle approach.

Opinion: With twenty-five years policing experience under his belt, Devon and Cornwall Chief Inspector Stephen Lenney takes a closer look at frontline policing and the pressures it faces and asks whether it is time for a complete rethink on policing and its processes.