INNOVATION: With the opportunities offered to policing by artificial intelligence (AI) a key conversation at the recent Cumberland Lodge Police Conference, Martin Taylor, Deputy Chief Executive of Content Guru, explores the potential for AI to enhance the delivery of services by policing, and the importance of reframing and redefining the debate around this new technology.

OPINION: Martin Taylor, Deputy Chief Executive of Content Guru, reflects on the forthcoming local and national elections, which will have a profound effect on policing, arguing that for policing to transform, it needs to look forward as well as back – and that investment in people will not deliver the change that is required unless it is matched by investment in technology.

OPINION: The public contact report that arose from Cityforum’s round table on the subject earlier this year highlighted the importance of collaboration between policing and private industry on introducing of new technology into the sector; Martin Taylor of cloud communications specialists Content Guru believes such partnerships are crucial if policing is to maximise the benefits of tech advances in an area that’s a top priority for the public.

OPINION: In what are widely recognised as difficult times for policing, new technology could help to transform service delivery and performance, but is still often regarded as a problem rather than an opportunity; Martin Taylor of cloud communications specialists Content Guru believes the successful implementation of that technology – particularly in relation to omnichannel public contact – could achieve real transformative benefits for both police and the public.