INNOVATION: With UK police forces working hard and looking at innovative approaches to improve the victim experience and enhance public trust and confidence, Jamie Robinson and Saman Ridha of Capgemini Invent look at the latest digitally-driven communications portals being pioneered by Thames Valley Police and others to create a more effective victim-centric approach.

Opinion: Police forces gather vast amounts of data, but have yet to unlock the opportunities this presents in delivering business efficiency. Managing Consultant for the Home Affairs and Justice team at Capgemini Jamie Robinson outlines the key areas forces should consider if they are to exploit the full potential of their data.