OPINION: National Police Chiefs’ Council Chair, Chief Constable Gavin Stephens, believes facial recognition (FR) has the potential to be a game-changer for crime fighting; in this article – which appears as the foreword to Policing Insight’s latest thematic report, Facing the future: the rise of facial recognition in policing – he highlights the potential benefits of FR, and the pledges from UK policing to ensure such technology is used ethically, transparently and responsibly.