Officer voice: Listening to the front line on organisational change

4th April 2017Dr Emma Williams, Open University Centre for Policing Research & Learning 1 Comment

At a time when police are facing significant organisational change, it's increasingly important that rank and file officers are engaged with this process. Emma Williams of Canterbury Christ Church University makes the case for listening more closely to officers - and backs @West_Response's call for the introduction of a front line impact assessment.

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