Global progressive policing

Digital contact channels hold the key to revolutionising the way people report crime

One of the outcomes of the pandemic has been a quiet revolution in the way people seek to report crime; a survey by technical consulting firm BMT found that the public are increasingly willing to use digital contact channels to communicate with police, but need more information about the right routes to use, and reassurances over the response they will receive, as Justice and Security Business Unit Lead Christian Ellis explains.

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